How can we help?
You may find answers to questions already asked if not contact us via our contact page or live chat
How do I set up an account?
1. Visit “MY ACCOUNT” page.
2. Fill out the form.
3. Click Register.
4. At this point you may place orders. Please note that you must be 19+ to place an order
How do I order products?
Ordering is quick and easy.
1. Visit the “Products” page and review our products by clicking the product title.
2. Point to a product and choose “ADD TO CART” or “SELECT OPTIONS” to choose the weight of the product; then “ADD TO CART”.
3. Click the “CART” or “VIEW CART” when you are done and review your order.
4. Remove items by clicking the “X” button. Add/reduce quantities by clicking the “+” and “-“ buttons beside a product. Click “UPDATE CART”.
5. Click “PROCEED TO CHECKOUT” when ready.
6. Review your billing details, shipping details and order details.
7. Before placing your order. You need to read and accept our terms & conditions.
8. Choose “PLACE ORDER” when you are done; if your purchase fails, you may need to setup an ACCOUNT before you can order products.
9. Check your email for a confirmation letter and next steps to payment info.
10. Send your payment receipt or screenshot and make sure it was processed. We will then process and ship your order.
HOW CAN I TRUST YOU?
CAN I PLACE LARGER ORDERS THAN THOSE LISTED ON YOUR SITE?
WHY WOULD I NEED MEDICAL MARIJUANA?
- Multiple Sclerosis
- Spinal Cord Injury/Disease
- Severe Arthritis
- Eating Disorders
- Auto Accident(s)
- Alzheimer’s Disease
- Brain Injury
- Chronic Pain
- Chronic Nausea
- Crohn’s Disease
- Kidney Failure/Dialysis
- Irritable Bowl Syndrome
- Muscular Dystrophy
- Muscle Spasms
- Parkinson’s Disease
- Sleep Disorders
- Post Traumatic Stress Disorder
- Hepatitis C
- Gastrointestinal Disorders
- Back & Neck Problems
MY SHATTER TURNED TO WAX / BUDDER. NOW WHAT?
- Please be advised that due to circumstances that are out of our control, such as summer heat, humidity and even time. There is always a risk that the shatter you ordered could turn to wax or budder by the time you receive it.
Unfortunately, shatter turning to wax budder is not uncommon when exposed to heat but it does not make your shatter any less safe or any less potent in any way whatsoever. In fact, the terpenes and aromatics will be more present if this happens and the flavor will actually be increased.
We do not offer any reimbursement or refunds if your shatter turns to budder or wax.
It has recently come to our attention that more and more websites are starting pop up that completely lift our images and plagiarize our copy and website in an effort to trick our customers and scam people who are actually trying to find our website. Please ensure that you are in fact on our website and verify the URL in your address bar before purchasing anything and when browsing the internet.
HOW DO YOU PACKAGE MY SHIPMENT?
We understand that most people require discretion. So, we use generic prepaid Xpress envelopes to package items. We then vacuum seal and bubble wrap the contents for maximum discretion, protection and to seal in the freshness. There is nothing written on the outside of the envelope that would advertise that you are taking medical marijuana so no nosy neighbors would know it is anything other then a regular package from the post office.
Why is my order on hold?
How do I change or cancel my order?
Why do I still not have a tracking number?
How come my order hasn't arrived yet? My Delivery is Late?
Can I pay with directly with PayPal, Credit Card etc?
Is it Legal to purchase these products?
Since laws differ from country to country, we recommend you to contact your local FDA or DEA or customs office regarding the regulations and restrictions of your country. We are a professional mail order service sell and distribute pharmaceutical products. We have been established for over 5 years, supplying original, high quality Weed, Cannabis Oil, Concentrates and Hash over the Internet.